Matchday Spectator Safety Steward

Matchday Spectator Safety Steward

Join to apply for the Matchday Spectator Safety Steward role at Carlisle Support Services

Matchday Steward - Carlisle Support Services, Working in Partnership with Manchester United Football Club

PLEASE NOTE YOU MUST ALREADY HOLD OR BE ENROLLED ONTO LEVEL 2/3 SPECTATOR SAFETY QUALIFICATION - WITH A CERTIFICATE TO PROVE IF COMPLETE OR LEARNER NUMBER IF ENROLLED.

We will be re-commencing recruitment for unqualified personnel in the new year in preparation for enrolment onto our next internal Spectator Safety course.

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Clear Career Pathways
  - The opportunity to level up your career with 58% of salaried roles filled by our internal candidates, there’s a chance for everyone
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Refer a Friend Scheme

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious client, Manchester United. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Location
:
Sir Matt Busby Way, Old Trafford, Manchester M16 0RA

Pay
: £12.60 per hour

Hours
:
Working on a casual basis on match/event days you have the ability to be flexible around your current commitments.

Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts for home games or Ad-hoc events at the stadium – however – we are seeking candidates who can commit to working a minimum of 75% of fixtures at this venue – this will include the opportunity to work a minimum of 20 home games per season.

Football and events take place evenings and weekends only.

Your core role will be to ensure the safety and security of everyone. This could include, but not be limited to;

• Scanning tickets
• Directing spectators
• Monitoring crowds
• Managing queues

We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues. If wanted, we are also able to offer opportunities to work at some of our iconic event venues across the UK – including similar roles at venues in Huddersfield, Burnley and Liverpool – as well as further afield if you are willing to travel (funded).

As event steward you must hold, already be enrolled on or be willing towards Level 2 NVQ in Spectator Safety – we will fund this and enrol you on the course.

• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience an events environment or a customer care role
• Able to interact with clients and customers in a positive manner
• Level 2 certificate in Spectator Safety, or working towards this qualification
• Willing to work at other Carlisle Events venues across the region (desirable)

Successful candidates will need to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

Join a growing market‑leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC Studio Works, and many more. Carlisle currently employees over 6,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.