Drainage Delivery Engineer

Job number UU04438 Country United Kingdom Region Manchester Location name Rochdale Wastewater Treatment Works, Roch Valley Way, Rochdale, OL11 4QH
Posting End Date 09/02/2026 Band 5a Role Type Permanent Salary £48979

Salary - £48979
Work Type - Onsite
Job Location - Rochdale Wastewater Treatment Works, Roch Valley Way, Rochdale, OL11 4QH

Role Type - Permanent
Employment Type - Full Time
Working Hours -

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

To act as the custodian of the drainage for their respective area and will be responsible for improving the overall performance in collaboration with their respective Drainage Performance Engineer including monitoring operational spend and deciding on most cost effective solution, to enable proper network management. To ensure reactive resolution and customer satisfaction identifying high risk needs which require further focus to prevent repeat.

To champion resolution (within reason) to significantly reduce the volume of reactive work currently undertaken in their area. In order to do this the Drainage Delivery Engineer will have to understand the day-to-day reactive work being undertaken in the Drainage area to drive improvement and prompt resolution, as well as working in collaboration with the Drainage Performance Engineer suggesting analysis of a range of performance / predictive data to proactively manage the network and enable proper network management.

• Ensure full compliance and safe operation of the wastewater network by following all wastewater policies, regulatory requirements, health & safety procedures, and acting as the Responsible Person for H&S matters.
• Improve network performance and reduce incidents by providing technical input into planned works,identifyingrepeat issues, delivering interventions (including FOG and behavioural campaigns), assessing incidents, and ensuringaccurateregulatory and operational data recording.
• Lead operational response and incident management, including reactive work on the drainage network, acting as Forward Incident Controller during major events, contributing to significant event reports, and keepingpollutionriskandsewerrecordsystems updated.
• Provide technical support, leadership, and coordination, offeringdaytodayguidance to field teams, ensuring efficient team operations, monitoring M&E asset availability, and supporting drainage planning when required.
• Manage stakeholder relationships and communication, acting as focal point for internal/external stakeholders, reducing customer complaints, improving satisfaction (including SIM performance), and drafting responses for customers, MPs, councillors, and key partners.

• Strong technical knowledge of wastewater networks, including sewer operations, maintenance techniques, wastewater treatment sites, relevant policies, procedures, and sewerage law.
• Solid understanding of health & safety requirements, operational planning capability, and possession of a full UK driving licence.
• Excellent customer service andstakeholderengagementskills, with the ability to communicate, influence, and build strong relationships internally and externally.
• Strong analytical, commercial, andproblemsolvingabilities, including budget awareness andcostestimatingcapability.
• Proficient IT, reporting, and presentation skills, combined with effective team working and understanding of IT systems.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.