Onboarding Designer

Onboarding Designer

Department: Delivery

Employment Type: Full Time

Location: Manchester, UK

Reporting To: Ziad Razzak

Compensation: £30,000 - £35,000 / year

Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor.

Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia.

Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.

This role’s main objective is to understand and apply individual customer brands to their Interact intranet. To collaborate with strategists and customers to fulfil business objectives. Success can be gauged by customer satisfaction rates and intranet user adoption.

The role also includes supporting Sales, Support and the Engineering teams. This includes suggesting improvements, resolving issues and streamlining business processes.

Occasionally this role will also include assisting operation and Marketing departments with various tasks.

• Creative/Design-related Degree
• Experienced with Adobe Creative Suite, Figma or similar
• Minimum of 3 years professional experience
• Intermediate HTML and CSS ability
• Basic JavaScript ability
• An understanding of graphic and web design principles
• Must have a keen eye for design, with the ability to innovative and creative beautiful design solutions
• Strong communication skills

• Iteratively create and amend customer themes and content
• Deliver on-going design support for existing customer intranet designs
• Service in-house design requests from Marketing and Operations
• Support Sales and Pre-Sales design requirements
• Create and maintain templates where required
• Suggest and illustrate product improvements
• Suggest and illustrate business processes around design within Professional Services/Customer Delivery
• Liaise with support and QA teams to ensure product design stability
• Liaise with Engineering teams to ensure product design stability

• 25 days annual leave (with the option to buy and sell additional days)
• Cycle to work scheme
• Access to Learning & Development platform
• Life Insurance
• Auto Enrolment Pensions
• Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more
• Reimburse for usage of personal mobile phone
• Free Gym membership and Free Friday lunch for office based staff