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CX Specialist: Proactive Support & Customer Delight

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Xero
Full Time position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading accounting software company is seeking a Customer Experience Specialist to deliver high-quality support and guidance to users. The ideal candidate will demonstrate problem-solving skills, clear communication, and the ability to manage customer inquiries effectively. This role involves proactive outreach and collaboration within a dedicated team, ensuring customer satisfaction. The position will be available on varied schedules, and the anticipated start date is May 11, 2026.
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