Roadfreight Customer Service
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-03-13
Listing for:
Sterling Recruitment Solutions
Full Time
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
You’ll be the main point of contact for some of our most valued clients, managing their shipments and building
lasting relationships. Your responsibilities will include:
Road freight Operations
• Manage day-to-day operations of Road freight accounts.
• Act as the primary contact for key clients.
• Develop strong relationships and understand client needs deeply.
• Use your expertise to manage shipment flows and find effective solutions.
• Handle daily shipments, quotes, and queries.
Customer Service
• Deliver exceptional service with prompt responses and proactive communication.
• Understand individual customer requirements and tailor your approach.
• Input accurate information into internal systems and follow procedures.
Ownership & Responsibility
• Take full ownership of your workload and manage tasks independently.
• Show initiative and a desire to grow within the business.
• Learn from a knowledgeable and friendly team and contribute to continued success
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