Charter and Bookings Coordinator

Are you highly organised, customer-focused, and looking for a varied role in a dynamic environment? We’re seeking a Charter & Bookings Coordinator to join our busy team based in Hamble.

In this role, you’ll be the first point of contact for charter enquiries, ensuring customers receive an exceptional experience from initial contact through to departure. This is a hands‑on, customer‑facing position where no two days are the same, making it ideal for someone who thrives in a fast‑paced setting.

While experience or knowledge of yachts or the marine industry is an advantage, it isn’t essential; we’re more interested in your attitude, communication skills, and ability to stay organised. Due to the seasonal nature of the business, this role is full‑time during the busy summer period, with reduced hours in the winter months.

• Manage and respond to charter enquiries
• Process and oversee bookings using online systems
• Coordinate yacht check‑ins and check‑outs with customers
• Maintain high standards of customer service throughout the full booking journey
• Work collaboratively with the wider team to ensure smooth operations

You’ll be personable, polite, and confident in customer‑facing interactions, with strong organisational skills and the ability to multitask effectively. You’ll be a proactive self‑starter who can work independently while also enjoying being part of a busy, supportive team. Above all, you’ll be passionate about delivering outstanding customer experiences and maintaining high standards in everything you do.

How to Apply:

To find out more or to apply, please contact
-jo. 598452

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