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Hybrid Customer Service Exec – KPI Back‑Up Care
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-03-06
Listing for:
Bright Horizons UK
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
A leading care provider is seeking a Contact Centre Executive in Manchester. This hybrid role requires delivering exceptional customer service and supporting families with Employee Benefits Solutions. Responsibilities include handling inbound and outbound calls, educating customers on policies, and maintaining case records in a KPI-driven environment. The ideal candidate will have contact centre experience and be committed to meeting performance standards.
A minimum of one day per week in the office is required, and successful applicants will undergo a two-week training in Manchester.
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