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Customer Service Rep Bilingual Italian Speaking

Italian Escalations Specialist - Customer Care

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Deliveroo
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Italian Speaking
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading food delivery service is seeking a Customer Care Agent - Italian to manage complex customer complaints. Ideal candidates will have experience in escalation management and strong analytical skills. This role involves resolving high-priority issues in both English and Italian, conducting root cause analysis, and liaising with regulatory bodies for compliance. Join a dynamic environment that values inclusivity and operational excellence.
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