Customer Account Coordinator

Customer Account Coordinator – Irlam – £28,000 per annum – Permanent, Full-Time

Are you a customer-focused superstar with a passion for delivering exceptional service? We’re on the hunt for a Customer Account Coordinator to join our client’s dynamic team in Irlam. This is a fantastic opportunity to work with a global leader in the chemical manufacturing industry.

• Salary: £28,000 per annum
• Hours: Full-time (40 hours/week, Monday to Friday)
• Benefits: 25 days holiday + bank holidays, Pension and a laptop

As the go-to person for customers, you’ll manage orders from start to finish, ensuring expectations are exceeded every step of the way. From processing orders and coordinating logistics to building strong relationships with clients, this role is all about keeping things running smoothly while delivering top‑quality service.

• Process and manage customer orders, confirmations, and invoices.
• Coordinate transport and logistics to ensure timely deliveries.
• Build strong relationships through regular communication via phone, email, and face‑to‑face meetings.
• Handle customer complaints with professionalism and care.
• Proactively encourage repeat business by staying ahead of customer needs.

We’re looking for someone who thrives in a fast‑paced environment and loves putting customers first. If you’re confident, proactive, and have excellent communication skills, this could be the perfect fit!

• Strong customer service, customer accounts, account management or sales support experience.
• Ability to prioritise tasks and meet deadlines under pressure.
• A positive “can‑do” attitude with great organisational skills.

Ready to take your career to the next level? Apply now and let’s make it happen!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

• Contract Type:
  Permanent
• Specialism:
  Business Support
• Focus:
  Customer Service
• Industry: Call Centre and Customer Service
• Salary:
  Up to £28,000 per annum
• Workplace Type:
  On‑site
• Experience Level: Associate
• Location:
  
  Irlam