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HelpDesk/Support Technical Support

Aspiring L1 IT Support Agent | Blended Training

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Ixion (part of Shaw Trust)
Full Time, Apprenticeship/Internship position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading SaaS provider in the UK is seeking an L1 Support Agent to be the first point of contact for customers using Fixflo and Arthur platforms. The role involves responding to support requests, resolving common issues, and maintaining a high standard of service and communication. Ideal candidates will have strong communication, IT, and customer care skills, along with GCSE qualifications.

This full-time position follows a Monday to Friday schedule, offering a dynamic support environment.
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