Head of AI-Driven Customer Response; Digital Transformation
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-02-11
Listing for:
OnBuy
Full Time
position Listed on 2026-02-11
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation and drive operational excellence. This role involves leading multi-disciplinary teams, ensuring compliance, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and strong cross-functional collaboration skills. The position offers a competitive salary, company equity, and a hybrid work model in Manchester or Bournemouth.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×