Customer Service

Location: Trafford Park

Customer Service – Temporary

£12.21 per hour

Trafford Park

Immediate Start

Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Coordinator to join their team. The role will be working on a hybrid basis after the initial training. This is full time hours working 7am – 4pm (Monday – Friday)

Key Responsibilities for Customer Service Coordinator job;

* Provide first class customer service at all times

* Contacting customers over the phone to confirm deliveries and collections

* Ensure all part returns are actioned with the SLA agreed

* Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was

* Contact the customer and provide and update

* Adherence to all company policies and procedures.

Key Skills required for Customer Service Coordinator job;

* Experience with in customer service.

* Excellent all-round communication and telephone skills to build relationships with customers and suppliers.

* Proven ability to multitask while paying strict attention to detail

* Ability to work on own initiative and manage workloads

* Good knowledge and experience with Microsoft Word and Excel

You will work in what is a fast-paced environment and be expected to manage all tasks set and provide the best possible customer service and quality of work.

Customer Service Coordinator | Hybrid Working | Immediate Start | Temporary contract

Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.

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