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Client Relationship Manager Customer Success Mgr./ CSM Account Manager Customer Service Rep

Senior Customer Success & Key Accounts Manager

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Escode, Part of NCC Group
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager, Customer Service Rep
Job Description & How to Apply Below
A global leader in software escrow solutions is seeking a Customer Service Executive in Manchester. The role involves fostering long-term customer relationships, managing client portfolios, and providing exceptional service delivery. Responsibilities also include mentoring junior team members and resolving complex client issues. The ideal candidate must demonstrate strong communication skills, experience in customer service, and proficiency in Salesforce. This position offers an opportunity to contribute to strategic account oversight and enhance customer satisfaction.
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Position Requirements
10+ Years work experience
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