Meeting & Events Specialist
Listed on 2026-01-22
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Meeting & Events Coordinator
Salary:
Up to £26,500 per annum (dependent on experience) + Quarterly Incentive Plan
Are you an experienced Meetings & Events professional looking to take the next step in your career with a global brand? We’re currently looking for a confident and capable Meeting & Events Coordinator to join our vibrant team at the Radisson Hotel Group.
What’s in it for you?- Competitive salary up to £26,500 (DOE)
- Quarterly Incentive Plan – rewarding your hard work
- Free parking or discounted rail travel
- Complimentary meals on duty
- Special team member rates at Radisson hotels worldwide
- Contributory pension scheme & Life Assurance
- Access to our Employee Assistance Programme (UNUM)
- Ongoing training and genuine opportunities to progress
- 20 days holiday + bank holidays
- Discounted Gym Membership, including use of pool and leisure facilities
As a Meeting & Events Coordinator, you’ll play a key role in managing client enquiries, coordinating event details and ensuring seamless execution, all while delivering the high levels of service our brand is known for.
Key Responsibilities- Enquiry Management:
Respond to all M&E enquiries efficiently and professionally, ensuring a high level of service is maintained at every stage. - Sales Conversion:
Drive conversion from enquiry to signed contract, using Radisson Hotel Group systems and processes to maximise results. - Client Communication:
Confidently handle inbound and outbound enquiries by phone and email, ensuring clarity and responsiveness throughout. - Sales Culture:
Contribute to a proactive, sales-driven environment by identifying upselling and cross-selling opportunities. - Team
Collaboration:
Work closely with colleagues to ensure every client and guest has a positive and seamless experience. - Customer Focus:
Always act with a client-first mindset, taking initiative to resolve issues and exceed expectations.
- Previous experience in a Meetings & Events coordination role; ideally within a hotel, venue, or hospitality environment
- Strong organisational and multitasking abilities
- Excellent communication skills – both written and verbal
- Proficient in Microsoft Office and confident using booking/sales systems
- A positive, proactive attitude and a genuine passion for delivering outstanding service
- Ability to build strong relationships with clients and colleagues alike
If you're ready to join a fast-paced environment where no two days are the same and where your skills and initiative are truly valued, we’d love to hear from you.
Say Yes I Can! and apply today.
SkillsFast-Paced Experience
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