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Customer Success Mgr./ CSM Account Manager

Strategic Customer Success Lead

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: NCC Group
Full Time position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
A leading technology services provider is seeking a Customer Service Executive in Manchester. This role focuses on developing relationships and providing exceptional customer experiences while managing a portfolio of clients. Responsibilities include onboarding, maintaining account accuracy, supporting junior team members, and engaging in proactive client retention strategies. The ideal candidate will have strong communication skills, leadership experience, and a solid understanding of customer service processes, with knowledge of Salesforce being essential.
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