Senior Customer Success Manager: Strategic & Retention
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-16
Listing for:
Medius AB
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
A leading cloud-based solutions company in Manchester seeks a Senior Customer Success Manager to engage high-tier customers and drive satisfaction and retention. The role requires over 5 years of experience in customer-facing roles, strong communication skills, and a deep understanding of accounts payable processes. You will manage strategic customer engagements, support account governance, and contribute to cross-sell opportunities. The role offers a collaborative environment within a global team dedicated to customer success.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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