Receptionist, Customer Service​/HelpDesk

Receptionist 8:00 PM – 8:00 AM Your new company Hays are seeking a professional and reliable Evening Receptionist to provide front-of-house support during overnight hours. This role is key to ensuring a welcoming and secure environment for residents, visitors, and staff. This role is based in Salford Quays, Manchester. Your new role Act as the first point of contact for residents and visitors during evening and overnight hours.

Manage incoming calls, emails, and visitor enquiries promptly and professionally. Monitor building access and maintain security protocols. Handle check-ins, check-outs, and assist with general administrative tasks. Respond to emergencies and escalate issues to the appropriate teams. Maintain accurate records and update internal systems as required. What you'll need to succeed

Skills & Experience:

Previous experience in a receptionist, customer service, or front-of-house role essential. Strong communication and interpersonal skills. Ability to remain calm and professional under pressure. Basic IT skills and familiarity with booking or CRM systems. Knowledge of health and safety or security procedures is an advantage. Reliable and punctual with a strong sense of responsibility. Friendly and approachable with a customer-focused attitude.

Able to work independently during overnight hours. Attention to detail and proactive problem-solving skills What you'll get in return A very competitive hourly rate of pay and potential for repeat work. Flexible and ad-hoc basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.  4757332