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Senior CSAM Team Lead - Customer & Retention

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: ANS Group Limited
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
Position: Senior CSAM Team Lead - Customer Growth & Retention
A technology services provider in Manchester seeks a Customer Success Account Management Team Manager to drive the growth of their high-performing team. The successful candidate will lead to enhance customer experience, manage renewals, and identify upsell opportunities. Key responsibilities include coaching team members, driving retention, and collaborating with other departments. Ideal candidates will have experience in managing client-facing teams and a strong track record in digital services.
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Position Requirements
10+ Years work experience
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