Customer Experience Lead - Hybrid, Upsell
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-15
Listing for:
HSS Hire Ireland
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading equipment rental company in Manchester is seeking a Customer Excellence Desk Manager to lead a team and enhance customer services. The role involves mentoring Account Executives, driving business improvements, and ensuring customer satisfaction through upselling and effective communication. The ideal candidate should have experience in the hire industry and strong interpersonal skills. This position offers hybrid working and a range of benefits including healthcare support and personal development opportunities.
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