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Customer Service Rep Technical Support

Customer Care Leader EU, Multilingual Team

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Hairburst
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Job Description & How to Apply Below
A dynamic skincare brand in Manchester is seeking a Customer Care Leader to enhance customer satisfaction and retention across the UK and EU. The role requires 3-5 years of experience in managing multi-language customer care teams and a strong grasp of operational problem-solving. Responsibilities include leading the customer care function, developing strategies for specific territories, and improving performance metrics. This position offers a competitive salary and performance bonus.
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