Global Customer Care Leader | Multi‑Territory
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-15
Listing for:
Hairburst
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A dynamic skincare brand based in Manchester is seeking a Customer Care Leader to drive customer satisfaction and retention across the UK and EU. The ideal candidate will have 3-5 years of experience in managing multi-language customer care teams and possess a strong understanding of operational problem-solving. Key responsibilities include leading the customer care function, developing territory-specific strategies, and improving performance metrics.
This role offers a competitive salary and performance bonus.
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