Customer Service Assistant

Customer Service Advisor M15

Temporary, £12.21ph

Are you passionate about delivering exceptional customer service and creating a welcoming environment? We’re looking for a Customer Services Advisor to be the friendly face and first point of contact for this busy student accommodation in central Manchester.

In this role, you’ll play a key part in ensuring the smooth day-to-day running of our accommodation. From answering queries and supporting move‑ins to arranging post, parcels and deliveries.

• Providing professional, friendly support to students, visitors and contractors.
• Handling enquiries via phone, email and in person with efficiency and care.
• Arranging post, deliveries and parcels to each student.
• Helping organise events that bring the student community together.

• Previous experience in customer service or administration.
• Strong communication skills and a positive, approachable attitude.
• Organisational skills with great attention to detail.
• Confidence using Microsoft Office and CRM systems.
• A proactive team player who thrives in a busy environment.

This is a temporary role to start immediately.

Post your CV now!