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CRM System

Multi-Channel CRM Journey Architect

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: AQA
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    CRM System
Job Description & How to Apply Below
An esteemed awarding organisation in Manchester is seeking a Customer Journey Manager to develop and optimise automated customer journeys across multiple channels. You'll work closely with cross-functional teams aimed at enhancing customer experiences and driving engagement. The ideal candidate has strong CRM management skills and a solid understanding of journey mapping. This key position fosters a customer-centric culture, offering a dynamic environment focused on continuous improvement.
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