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CRM Journey Architect: Elevate Customer Experiences
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-14
Listing for:
AQA
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
CRM System
Job Description & How to Apply Below
An esteemed awarding organisation in Manchester is seeking a Customer Journey Manager to develop and optimise automated customer journeys across multiple channels. In this role, you will work closely with cross‑functional teams to enhance customer experiences and drive engagement. The ideal candidate has strong CRM management skills and a solid understanding of journey mapping. This is a key position that aims to foster a customer‑centric culture within the organisation.
The role offers a dynamic environment focused on continuous improvement.
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