More jobs:
Customer Assistance Representative
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-13
Listing for:
Enterprise Flex-E-Rent
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Customer Assistance Representative – Manchester
Join to apply for the Customer Assistance Representative – Manchester role at Enterprise Flex‑E‑Rent
.
Enterprise Flex‑E‑Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth.
Benefits- Structured Career Development – Clear training roadmap with a £1,000 salary increase upon completion
- Fast-Track Progression – Promotion to Senior Customer Assistance Representative within 10‑12 months
- Leadership Opportunities – Access to our development programme and future management roles
- Work‑Life Balance – Monday to Friday schedule, no weekend shifts
- Generous Leave – 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
- Comprehensive Benefits – Including pension, life assurance, access to same‑day virtual private GP appointments & more!
- Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days
Enterprise Flex‑E‑Rent, Flixton Rd, Carrington, Urmston, Manchester M41 6JE
Responsibilities- Delivering exceptional customer service in person, by phone, and via email
- Managing vehicle bookings and fleet systems
- Building strong customer relationships and supporting account management
- Handling administration, problem‑solving, and operational tasks
- Helping the business grow by boosting income and cutting costs
- Working both independently and as part of a fast‑paced high‑performing team
- Strong communication and customer care skills
- A Full UK/Irish Manual Driving Licence
- A flexible approach to work
- Experience handling enquiries via email, phone, and face‑to‑face
- A full UK/EU Manual Driving Licence is required for this role
- Business‑level IT skills (Excel, Outlook, etc.)
- Ability to pass a security check (criminality, financial, and employment references)
Entry level
Employment typeFull‑time
Job functionOther
IndustriesTruck Transportation
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