CRM Team Leader

Position: CRM Team Leader (Permanent)
Location: Trafford

Sales Team Manager – B2B / Umbrella Industry

Location:

Altrincham (4 days office, 1 day WFH) | Type:
Full-time, Permanent

We’re looking for an experienced Sales Team Manager to lead a small team while driving growth across a portfolio of key accounts. You’ll manage daily operations, coach your team, and work closely with clients to expand business opportunities.

Key Responsibilities:

* Grow account enquiries and increase referrals across your patch

* Act as main contact for consultants and resolve queries with support team

* Maintain CRM records, account mappings, and competitor insights

* Identify cross-sell opportunities and deliver training where required

* Lead, coach, and manage the ICRM team, setting goals and monitoring KPIs

* Support social media and marketing initiatives for client engagement

* Attend occasional face-to-face agency visits and hospitality events

Requirements:

* Proven B2B sales experience, ideally in Umbrella or similar sector

* Experience hitting daily call and sales targets

* Strong team management and coaching skills

* Excellent communication and organisational skills

* Proficient with CRM systems and Microsoft Office

Perks:

* 37.5 hrs/week, hybrid working option

* Opportunity to lead a growing team in a dynamic environment