AMS Delivery Manager

Overview

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

• Lead the overall deployment of a Lean Transformation with specific responsibility for initiatives and continuous improvement practices and routines.
• Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business unit experts).
• Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
• Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
• Deliver performance objectives as stated in charter (evaluation of meeting delivery and performance outcomes).
• Be accountable for the consistent and successful delivery of agreed standards of Lean in initiatives.
• Guide training and problem solving workshops with senior managers and teams.
• Coach senior leaders to be effective in their roles as sponsors, and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
• Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership.
• Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits.
• Drive the consistent use of Lean standards in the delivery of Value Stream or Function.
• Coach and mentor AMS staff on LEAN practice and tactics, and guide the evolution of the AMS playbook.

• Attention to detail and pride in delivering high quality outputs.
• Self-driven, autonomous with strong results orientation.
• Excellent communication skills (both written and verbal), as well as attention to detail while developing and presenting to senior leaders of the company.
• Strong organisational skills.
• Ability to effectively interpret data and measure performance.
• Ability to handle changing priorities and use good judgement when working in challenging situations.
• Ability to multitask whilst maintaining focus.
• Hands on application of core AMS (Lean) tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks.
• Demonstrate proficiency in project and program management.

• Academic qualifications;
  Degree preferred
• Relevant business improvement qualifications; e.g. LSS Black Belt, Lean Competency System.
• Project or Programme Management qualifications;
  Prince2, Scrum Master, Agile PM.

• 5+ years as a lean practitioner with demonstrated success in supporting Lean / Continuous improvement initiatives in Financial Services or Insurance environments.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert by joining our talent community to share your preferences directly with Arch’s Talent Acquisition team. 14101 Arch Europe Insurance Services Ltd