Banking Executive

Banking Executive

Location: Manchester
Salary: £26,000

Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.

Since our journey began in 2006, we’ve grown to a team of over 450 people — all driven by a shared purpose: to make buying a car transparent and hassle-free.

We know how important cars are in people’s everyday lives — for work, family, and freedom — and that’s why we’re proud to help hundreds of thousands of customers every year. From day one, we’ve been redefining what success looks like — creating something special at Zuto: a business that leaves a lasting, positive legacy.

If you’re looking for a place where your ideas matter, your growth is supported, and your achievements are celebrated, you’ll fit right in. Join a team that values collaboration, ambition, and doing the right thing — while having a lot of fun along the way.

As a Banking Executive, you’ll play a vital role in ensuring the smooth, accurate and compliant flow of funds across our car finance journeys. You’ll be responsible for maintaining quality, reducing risk and protecting both our customers and the business — all within a fast-paced, collaborative environment.

This role is ideal for someone who is methodical, risk-focused and confident making sound decisions quickly, while delivering a great service both internally and externally.

• Checking that paperwork and documentation is complete, accurate and meets lender standards.

• Preventing and minimising fraud and financial risk to Zuto.

• Troubleshooting and responding to queries using your technical and process knowledge.

• Setting up and authorising payments to dealerships, and reconciling incoming payments.

• Reviewing cancellation requests and processing them in line with Zuto, lender and regulatory requirements.

• Managing your own workload and time to ensure key touchpoints are met with internal and external customers.

• Adhering to anti-money laundering (AML) requirements and other relevant financial legislation.

We’re looking for someone who combines strong attention to detail with excellent communication and organisational skills.

You’ll need:

• Excellent attention to detail and a strong focus on accuracy.

• The ability to communicate clearly and manage multiple stakeholders effectively.

• Confidence working independently while contributing positively to a collaborative, customer-focused team.

• Strong PC skills, with confidence using internal systems and Microsoft Office (particularly Excel and PowerPoint).

• Excellent organisation and time-management skills, with the ability to prioritise in a fast-moving environment.

• Strong phone skills, able to explain complex situations in a clear, common-sense way.

• Desirable:
  An understanding of FCA guidelines, including Right of Withdrawal and other relevant legislation.

At Zuto, we don’t just talk about supporting our people — we live it. Here’s what makes being a Zutonite so special:

• Pension scheme, life assurance & income protection

• Access to free independent financial advice

• Lifestyle, restaurant & shopping discounts

• Cycle to work scheme

• Season ticket loans and discounted travel options

• GP Anytime service for you and your family

• Health cash-back plan & access to wellbeing apps (including Thrive)

• Discounted gym memberships & free digital fitness classes

• Free counselling sessions & mental health first aiders

• Dedicated menopause policy & wellbeing support network

• Enhanced caregiver leave (primary & secondary) from day one

• Flexible and shared parental leave

• Fertility and foster-friendly policies

• Birthdays off and volunteer days

• Bring your dog to work and free in-office massage days

• Free drinks fridge, fruit, snacks, and regular social events — from nights out to hikes

• Regular gifting and celebrations throughout the year

• Active ESG groups supporting wellbeing, inclusion, community and planet initiatives

Be part of a certified B Corp that’s changing car finance for good — and have fun while doing it.

Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.