PL Coordinator

3PL Coordinator

Location:

Manchester
Salary: £27,000 - £35,000 + bonus

Hours:

Monday-Friday | 08:30-17:00

We're working with a well-established, employee-owned contract logistics and 3PL business in Manchester that is expanding its commercial operations team. They're looking for a customer-driven 3PL Coordinator who enjoys ownership, variety, and working closely with both clients and internal teams.

This role suits someone who likes being hands-on, values strong relationships, and wants to work in a business where everyone benefits from collective success.

The Role

You'll take ownership of a portfolio of 3PL customers, acting as their day-to-day operational and commercial contact. From onboarding new clients to managing stock activity, service performance, and billing, you'll ensure each account runs smoothly and profitably.

Key Responsibilities

Act as the primary point of contact for assigned 3PL clients

Manage client onboarding, ensuring a smooth transition from prospect to live operation

Oversee stock intake, order fulfilment, and day-to-day account activity

Ensure all accounts operate to agreed SOPs and service level agreements

Monitor service performance and address issues proactively

Prepare accurate weekly and monthly billing, capturing all chargeable activity

Identify commercial opportunities, maximising revenue and profitability

Work with suppliers to ensure cost-effective and reliable service delivery

Conduct regular client reviews and maintain strong working relationships

Escalate operational or procedural risks and work collaboratively on solutions

Support wider business development initiatives when required

Manage your own workload to ensure efficiency across all accounts

What We're Looking For

You'll be a strong fit if you bring:

Proven experience in 3PL, contract logistics, warehousing, or supply chain operations

A customer-first mindset with excellent communication skills

Commercial awareness and confidence managing client profitability

A proactive, organised approach with the ability to prioritise effectively

A collaborative working style and positive, solutions-focused attitude

Confidence influencing others while remaining approachable and professional

The ability to spot issues early and take ownership of resolving them

Culture & Working Style

This is a business that values energy, accountability, and teamwork. You'll be encouraged to contribute ideas, challenge constructively, and work closely with colleagues across departments. The environment is supportive but driven, with a strong focus on doing things the right way.

What's on Offer

Competitive salary

25 days annual leave plus bank holidays

Pension scheme

Bonus scheme

Profit-share / dividend-style payments through employee ownership

Employee referral incentives

Recognition and reward programmes

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy