Client Payroll Team Lead
Job in
Manchester, Greater Manchester, M1, England, UK
Listed on 2026-01-20
Listing for:
IRIS Recruitment
Full Time
position Listed on 2026-01-20
Job specializations:
-
Business
Business Management, Business Analyst, Business Administration
Job Description & How to Apply Below
Manchester or Leeds (Hybrid)
Permanent full time
Join one of the UK’s leading payroll providers and help shape the future of payroll delivery.
At IRIS Software Group, we power over 50,000 UK businesses, process payroll for 18% of the UK workforce, and support 4 million parents through our education platforms. As one of the UK’s largest privately held software companies, we’re trusted by organisations of all sizes to get mission-critical tasks right first time, every time.
We’ve been named a Great Place to Work, one of the UK’s Best Workplaces for Women, and we’re proud of our award-winning culture that values innovation, flexibility, and people.
The Role
We’re looking for a Client Payroll Team Lead to join our growing Fully Managed Payroll division. In this role, you’ll lead a team of Payroll Executives delivering outsourced payroll services to a diverse client base. You’ll be responsible for ensuring smooth operations, high-quality standards, and outstanding customer satisfaction.
What you will be doing
Lead, coach, and develop a team of Payroll Executives.
Oversee the accurate and timely processing of client payrolls.
Act as the first point of escalation for client queries and service issues.
Ensure service levels, KPIs, and BACS deadlines are consistently met.
Collaborate with Account Managers to ensure smooth client experiences.
Drive a culture of continuous improvement and operational excellence.
Monitor capacity planning and team performance data.
Stay up to date with payroll legislation and software updates.
What You’ll Bring
3–5 years’ experience in end-to-end payroll processing.
Strong knowledge of PAYE, auto-enrolment, and UK payroll legislation.
Previous leadership or team management experience.
Excellent communication, organisational, and customer service skills.
Proficiency in Excel, Outlook, and payroll software platforms.
CIPP qualification (preferred, but not essential).
Apply Now
If you’re passionate about payroll, customer success, and leading great teams we would love to hear from you.
Apply today and help IRIS continue to deliver mission-critical services for thousands of UK organisations.
Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×