Desk Controller - Trading

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service.

Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer segíts be met and that they’re satisfied with our service.

On a day‑to‑day basis, you can expect to be desk‑based, working directly with other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and in close contact.

• Strong organisational skills
• Strong communication skills, both verbally & written
• Adaptability
• Commit reservation to learn and develop
• Driving licence
• Previous experience working within the hire industry or a similar sales orded operational role
• Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver

We will provide everything you need to ensure you succeed in this role! We offer all on‑the‑job training and have dedicated product and system training teams available to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years.

Speedy operates an industry‑leading Work‑Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues – a huge step toward putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs, including flexible start/finish times, shorter days, term‑time hours and job‑share opportunities.

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping across many suppliers
• Green Commute Initiative:
  Work scheme for cycling

Speedy offers a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We recommend that if you wish to be considered you complete the application as promptly as possible. Certain roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.

The Speedy Group is an equal‑opportunity employer where we embrace diversity in all its forms and foster an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance.  All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

All roles within The Speedy Group require proof of right to work in the UK by the start of employment.