Sales & Warehouse Administrator

Overview

The Sales and Warehouse Administrator is responsible for supporting daily sales operations while ensuring efficient warehouse coordination. This role acts as a key link between the sales team, warehouse staff, and customers—managing orders, inventory documentation, and administrative tasks to maintain smooth operational workflows.

• Process customer orders, quotations, and invoices accurately and in a timely manner.
• Maintain and update customer records, pricing, and product information.
• Coordinate with the sales team to track open orders, backorders, and delivery schedules.
• Respond to customer inquiries regarding product availability, order status, and delivery timelines.
• Support sales campaigns, promotions, and forecasting activities.

• Liaise between the warehouse and sales team to ensure efficient and accurate order fulfilment.
• Create and manage pick lists, packing slips, and shipping documentation.
• Taking in deliveries and arranging pallets and other consignments to be sent out.

• Maintain organised records of purchase orders, delivery notes, and stock movements.
• Assist in implementing process improvements across sales and warehouse operations.
• Support management with ad hoc reports and administrative tasks as needed.

• Proven experience in sales administration, warehouse coordination, or a similar administrative role.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to multitask and prioritise in a fast-paced environment.

• Experience in logistics, distribution, manufacturing, or retail sectors.
• Basic understanding of sales processes and supply chain operations.

• Proactive and solution-oriented.
• Strong sense of responsibility and accuracy.
• Able to work independently and collaboratively.
• Customer-focused mindset.

• Office-based role with regular interaction with warehouse staff.
• May require occasional physical presence in the warehouse for coordination or inventory checks.
• Working hours 8:30am – 5:30pm, finishing at 4.30pm on a Friday
• Permanent full-time position
• £25,000 - £27,000 per annum depending on experience
• 20 days holiday plus 8 bank holidays