Leasehold Administrator

Client:
Local Authority in Newham

Job Title:

Leasehold Administrator

Pay Rate: £18.92 an hour PAYE / £24.63 an hour UMBRELLA (34,416 - 36,522 p.a.)

Hours:

36 Hours a week (Mon-Fri) 9AM-5PM

Duration: 18 Month Contract

Location:

HYBRID WORKING-2-3 Days in Dockside office, Newham

Purpose of the Role

To provide comprehensive administrative support to the FED Programme Leaseholder Engagement Team, ensuring all work is correctly organised, records are accurately maintained, meeting notes are taken and distributed, systems data is checked and validated, and the team operates efficiently.

• Maintain accurate and organised records across all programme documentation, correspondence, and case files.
• Perform regular data quality checks on the housing management system, identifying and correcting errors or gaps.
• Reconcile programme data between different systems (housing management, S20 tracker, contractor schedules).
• Ensure all case records have complete audit trails with correctly dated and filed documentation.
• Maintain the master programme tracker, updating case statuses, milestones, and outcomes.
• Archive completed cases in accordance with retention policies.
• Coordinate team meetings, Programme Board meetings, and other programme meetings.
• Prepare agendas, collate papers, and distribute meeting packs in advance.
• Attend meetings and take accurate, comprehensive minutes.
• Distribute minutes promptly and track action points to completion.
• Maintain a log of decisions made and actions agreed.
• Book meeting rooms, set up video conferencing, and manage meeting logistics.
• Prepare, format, and issue standard correspondence including S20 notices, letters, and reminders.
• Maintain templates for all programme correspondence, ensuring version control.
• Process incoming post and emails, logging and distributing to appropriate team members.
• Manage the team's shared filing systems (electronic and physical) ensuring documents are correctly stored.
• Prepare mail merge runs for bulk correspondence to leaseholders.
• Ensure proof of postage and delivery records are maintained for all statutory notices.
• Input and update data on the housing management system accurately and promptly.
• Run system reports for the Team Leader, including caseload reports, KPI data, and progress summaries.

• Proven experience in an administrative role, preferably in a housing, local government, or public sector environment.
• Excellent organisational skills with strong attention to detail and accuracy.
• Experience of maintaining records, databases, and filing systems.
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
• Experience of taking minutes at meetings and producing accurate written records.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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