Business Support Officer

Your role

This role sits within the Prevention and Protection team and provides practical, daytoday business support to help the service run effectively. You’ll be supporting managers and colleagues with a range of administrative, coordination and information tasks, contributing to work that supports community safety across Greater Manchester.

The role is office based for the majority of the time
, working from Fire HQ in Swinton
, with opportunities to travel occasionally to other fire stations across Greater Manchester to support activity, meetings or training. You’ll be part of a small, supportive team and work closely with a wide range of internal colleagues and external partners.

Your work will include supporting reporting and performance activity, responding to enquiries, coordinating training and engagement activity, and helping to ensure information is accurate, up to date and handled appropriately. The role requires organisation, attention to detail and the ability to manage competing tasks, while working to agreed processes and timescales.

You’re someone who is organised, reliable and comfortable working in a busy office environment. You take a practical approach to your work and understand the importance of accuracy, confidentiality and good recordkeeping.

You communicate clearly and respectfully, whether dealing with colleagues, partners or members of the public, and you’re able to build effective working relationships. You’re comfortable using a range of digital systems and applications and are willing to learn new tools where needed. You can manage your own workload, know when to ask for support and understand when issues need to be escalated.

We’re looking for someone who values fairness, inclusion and teamwork, and who treats people with dignity and respect. You don’t need to come with experience of every aspect of the role what matters is a willingness to learn, a positive attitude and a commitment to providing a good standard of service.

If you’re looking for a stable, office based role with some variety and the chance to contribute to public service, this could be a good fit.

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including Greater Manchester Fire and Rescue Service (GMFRS);
Waste and Recourses;
Environment;
Work and Skills;
Research;
Public Sector Reform;
Police, Crime and Criminal Justice;
Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

To find out more about working for us please visit https://

In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here: GMCA offer - Green book.docx

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For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist -  (). Please note we are not a licensed sponsor.

This role is part of GMCA’s hybrid working scheme. As part of our commitment to ‘Build Back Fairer’ in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits…