PALS Receptionist

If you are ready to take on an exciting challenge and you have the relevant skills and knowledge to excel in this role, then we would be delighted to receive your application. The PALS Receptionist is a first point of contact for the public and provides friendly, welcoming, professional reception service to all visitors at Entrance 2, Manchester Royal Infirmary, Entrance 5, Wythenshawe Hospital and Entrance 3 at North Manchester for the PALS Department.

• Accept all telephone calls into the department.
• Work closely with the PALS and Complaints teams to provide general clerical and administrative duties.
• Support the smooth and efficient running of the department, demonstrating excellent organizational skills and working knowledge of administrative systems.

• Experience in a customer‑focused environment and knowledge of an NHS environment.
• Good verbal and written communication skills.
• Proficient keyboard and IT skills, with experience using Microsoft Word, Excel and Outlook, and a bespoke database (Ulysses).

The role is within Manchester University NHS Foundation Trust, a leading provider of specialist services in Greater Manchester.