Property Manager

Overview

Do you excel in organisation and customer service?

As a Property Manager at LIVINGWAY, you'll play a pivotal role as the main clerical support, based in our Manchester Head Office. You'll provide comprehensive assistance to our on-site team members, handling everything from phone operations and system management to day-to-day operational tasks and top-notch customer service for our residents.

• Ensure Resident Liaisons' schedules flow seamlessly.
• Efficiently organise property viewings, whether online or in person.
• Respond promptly and courteously to calls and property inquiries.
• Enrol new applicants and expertly manage post-viewing feedback calls.
• Oversee diverse administrative tasks and communications.
• Align appointments among potential residents, current tenants, and third-party contractors.
• Maintain meticulous filing systems and tackle data entry tasks with precision.
• Collaborate seamlessly with other teams to achieve collective goals.
• Masterfully manage company correspondence, encompassing emails, calls, and packages.
• Offer adept clerical support to managers and colleagues.
• Craft and process tenancy documents with finesse and accuracy.
• Deliver unparalleled service to all residents and clients.

• Experience in an administrative role, preferably as an Office Administrator or Secretary.
• Proficient in CRM and property management software (Yardi experience ideal), MS Office, including word processors and spreadsheets.
• Strong relationship-building skills with the ability to engage effectively with senior contacts, clients, and teams.
• Excellent organisational skills with the ability to work as part of a team and plan ahead.
• Flexible and professional demeanour with excellent time-management skills.
• Strong attention to detail and commitment to delivering high-quality work.
• Excellent verbal and written communication skills in English.
• Problem-solving attitude with a keen eye for detail.
• Competitive salary commensurate with experience.
• Relaxed dress code
• Company Pension
• Opportunity for growth and advancement within LIVINGWAY
• A dynamic and collaborative work environment with a supportive team.
• Day off for your birthday*
• 4.5-day working week (we finish at 2 pm on a Friday)
• City centre working
• Full-time, Permanent

We're seeking an individual with not only the requisite skills and experience but also the passion and personality to excel in the role of Property Manager at LIVINGWAY.

If you believe you have what it takes to elevate and deliver exceptional service to our residents, we want to hear from you!

Submit your CV and a cover letter showcasing your qualifications, experience, and why you're the ideal candidate for this role. Be creative, let your personality shine, and demonstrate why you're ready to seize this exciting opportunity!

Monday: 9 am to 5 pm

Tuesday, Wednesday, Thursday: 9 am to 5 pm or 11 am to 7 pm

Friday: 9 am to 5 pm

Saturday: 10 am to 2 pm

You'll need to work one in three Saturdays and one late evening per week.

LIVINGWAY, a progressive institutional landlord, embarked on its Build To Rent journey in 2019. Currently overseeing six operational sites, we pride ourselves on delivering premium residential homes and amenities for our residents. With a forward-looking approach, we aim to double our portfolio each year.

LIVINGWAY is a flexible, equal opportunities employer that values diversity. We appreciate that all our team members are individuals with unique needs, and we will always work with each team member to develop new skills to advance their careers.