Ward Clerk Ward A5 | University NHS Foundation Trust

Ward Clerk Ward A5 | Manchester University NHS Foundation Trust

Employer:

Manchester University NHS Foundation Trust

Location:

Manchester, M23 9LT

Pay:

Contract Type:

Permanent

Hours:

Disability Confident:

Yes

Closing Date:

06/02/2026

The Ward Clerk is a vital member of Ward A5, providing essential clerical and administrative support.

We are seeking a highly organised, reliable individual with excellent time-management skills and strong communication abilities.

The role requires a commitment to delivering a high standard of service to both patients and staff.

The Ward Clerk will be responsible for maintaining clear communication with patients' families, providing updates and acting as a key point of liaison.

This includes coordinating patient admissions to the ward, updating the HIVE system, and handling phone calls professionally and efficiently.

The role operates within established policies, procedures, protocols, and guidelines to ensure smooth operations within the department.

Additionally, the Ward Clerk will have the opportunity to contribute to improving best practices and ensuring that high-quality standards are consistently maintained.

22.5 hours per week (Ideally 3 days a week but would consider 2 days) We are looking for a candidate who have an excellent telephone and communication skills and are eager to join our Administration team at Wythenshawe.

The position is a busy customer/ administration service-based role where no 2 days can be the same.

You will need to work flexibly and apply a methodical approach to a varying workload.

Good interpersonal skills and the ability to work on your own initiative and as part of a team.

You will work alongside the Consultants, Doctors and Nurses to ensure our patients receive the best care possible, we are looking for candidates who will bring a positive approach to working environment.

Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment associated with call handling and data input.

You should demonstrate high levels of personal commitment to facilitating the delivery of a patient focused service.

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career.

With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.

You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day.

We believe that everyone should feel welcome, respected, and valued at work.

You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.

You’ll find that we’re committed to helping you grow

We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.

Most importantly, you’ll be part of a team where working together and supporting each other is everything.

Join us today.

• whether you want to develop new skills, progress in your career, or simply make a difference in your community.
• every step of the way.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.

So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification.

This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS…