Reception Supervisor

Monday-Friday 40 hours

Salary - 30500 p.a.

Baxter Storey is on the lookout for an inspirational customer-focused Reception Supervisor to oversee a small dedicated reception team within the city offices of a prestigious corporate law firm. This is a fantastic opportunity for someone who is passionate about service excellence and thrives in a professional client-facing environment.

As Reception Supervisor you will be the first point of contact for clients and visitors setting the tone for a warm professional and welcoming experience. You will supervise the reception team ensure smooth day-to-day operations and maintain exceptional service standards in line with client KPIs.

You will work closely with the Site Manager Client Services Manager and the wider Workplace Services team to ensure seamless front-of-house operations.

• Deliver a professional and friendly front desk service at all times
• Supervise and support the reception team acting as their first point of contact
• Maintain a tidy organised and welcoming reception and client area
• Manage shared mailboxes and visitor sign-in procedures including issuing visitor badges
• Communicate effectively with staff regarding visitors deliveries and messages
• Provide administrative support including reporting and office supply management
• Support the Site Manager and act on their behalf when required
• Ensure service standards are consistently met across the client floor

• Strong interpersonal and communication skills
• Excellent organisational and multitasking abilities
• High attention to detail and accuracy
• Calm and adaptable under pressure
• Confidence using Microsoft Office (Outlook SharePoint One Drive Forms)
• Experience with booking-in systems is desirable

• A positive flexible and professional attitude
• A strong team player who is honest and trustworthy
• Willingness to learn grow and progress
• Culturally aware with strong work ethics
• Able to remain calm tactful and persuasive in challenging situations

• Salary of 30500 per annum
• Workplace pension scheme
• 20 days holiday rising after two years plus your birthday off
• 24/7 confidential employee helpline
• Cycle to work scheme
• Access to a wide range of discounts and benefits
• Ongoing learning development and career progression opportunities

For almost 20 years for every client in every location whether thats an office stadium cathedral or university we have created beautiful spaces exciting menus and friendly teams so that each and every customer and guest can have the hospitality experience they deserve.

We cant do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us. Come be a part of the food revolution!

Baxter Storey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.

Baxter Storey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work: No

Employment Type: Full-time