Administration Assistant University NHS Foundation Trust

Administration Assistant – Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust (MFT) is seeking an Administration Assistant to provide clerical and administrative support to the multi-disciplinary CAMHS teams. This permanent, full-time role offers Band 3 pay under the Agenda for Change scheme and closes on 27 January 2026
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• Job Title: Administration Assistant
• Employer: Manchester University NHS Foundation Trust (MFT)
• Location: Galaxy House, Harrington Building, RMCH, Oxford Road, Manchester, M13 9WL
• Pay Scheme: Agenda for Change
• Band: Band 3
• Contract Type: Permanent
• Working Pattern: Full-Time
• Closing Date: 27 January 2026
• Reference Number: 349-MCH-7733249C-RL3E

The Administration Assistant will act as the initial point of contact for the service, responding to enquiries professionally and sensitively. The role involves managing referrals into CAMHS teams, maintaining patient electronic records, and providing comprehensive clerical support to ensure efficient service delivery for children, young people, and their families.

• Act as first point of contact, handling telephone enquiries from external agencies, service users, relatives, and staff
• Process incoming and outgoing correspondence in line with Trust policies
• Collate information to support effective referral management
• Organise and book meetings, training sessions, and conferences
• Attend meetings and take accurate minutes when required
• Maintain patient electronic records and ensure data accuracy
• Provide responsive administrative support to CAMHS teams

Manchester University NHS Foundation Trust is the largest provider of specialist services in the UK, with a workforce of over 30,000 colleagues. MFT delivers care to more than 1 million people annually and is home to Europe’s largest health academic campus. The Trust values teamwork, respect, inclusion, and innovation, offering clear pathways for career development and wellbeing support.

Qualifications (Essential):

• GCSE level education, NVQ Level 2/3 or equivalent

Qualifications (Desirable):

Experience (Essential):

• Experience in a busy administrative environment
• Ability to work independently and prioritise workload
• NHS/health administrative experience
• Experience using electronic patient records

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (DBS) check will be required.