Endoscopy Booking Clerk

Manchester University NHS Foundation Trust

Closing date is 27 January 2026

Endoscopy Booking and Scheduling Clerk - Endoscopy Department, 37.5 hours per week, Band 3 - Permanent Post.

We are looking for a self‑motivated, highly organised individual to join our Endoscopy Booking team supporting the endoscopy service in day‑to‑day office functions including scheduler management, telephone handling, occasional typing, adding patients to the WL, and general adminընդ and clerical duties.

You must be hard working, possess good oral and written communication skills, have good computer skills and be flexible to the needs of the department. Previous clerical experience, preferably in a healthcare setting, would be desirable. This post is varied and we therefore seek a self‑motivated person with good communication, organisational and interpersonal skills.

For an informal discussion please contact Claire Yoxall, Assistant Operational Manager .

• Adding patients to the Patient Administration System 'Waiting List' module, ensuring that patients are on the correct 6‑week diagnostic pathway, validating this and amending as necessary, and dealing with patients who want to change or cancel their appointments.
• Booking patients into clinic lists in accordance with 6‑week diagnostic time‑frames and in line with patient access policy.
• Liaising with consultants with regards to case‑mix, additions to lists and list changes.
• Liaising with other disciplines, staff and departments ensuring relevant information is communicated in a timely manner and to act in a professional and polite manner at all times.
• Audio typing of patient letters.
• Dealing with internal and external mail.
• Ensuring that there is adequate provision of stationery (e.g. patient information leaflets).
• Adapting positively to change when new booking methods or working practice guidelines are introduced.
• Working additional hours as and when required to meet the demands of the service or when colleagues are absent through annual leave/sickness – prior notice would be given.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you – keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high‑quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification.

This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your…