Administration Officer

This is a full-time position working 35 hours per week on a 3-month temporary basis.

This position will be hybrid with a minimum of 2 days in the office, hours will be within 8AM-6PM.

This role is responsible for the administration in the shared service centre, assisting in the delivery of local Key Performance Indicators and service level agreements within Network Rail Shared Services in accordance with statutory, regulatory, contractual, customs & excise, and group policy and regulations.

• Good written and verbal communication skills.
• Excel experience.
• Problem-solving and decision-making.
• Resolving complaints and queries.
• MUST have experience of data entry in a fast-paced environment.

The chosen applicant will be required to undergo 3 years of referencing and a basic DBS.

Due to a high number of applications, if you have not been contacted within 7 days, please assume unsuccessful.

Only suitable applicants will be contacted for this role.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.