Business Development Representative

About Mainstay

Mainstay Technologies Business Development Representative will createfirst meetings with Ideal Client Profile(ICP) accounts through targeted outbound andfast inboundfollow-up, qualify toSQLusing Director of Revenue Operations (DRO) criteria, and hand off cleanly for discovery—while keeping impeccable notes and data hygiene, partnering with Marketing and Sales to convert campaign interest into pipeline.

• Inboundspeed to lead
  :
  
  Engage all new MQLs in≤15 minutes(goal≤10min median), book the first meeting, and launch thefollow‑upsequence.

• Outbound prospecting:Run daily sequences tonamed ICPaccounts; personalize by vertical/problem; collaborate with BDM on weekly focus lists.

• Qualification & booking:Apply
  
  DROdefined
  
  SQL criteria;set/confirm meetings; pass complete, clean records to the BDM.

• Event/webinarfollow‑ups
  :
  
  Process attendee lists within 1 business day; convert to meetings with tight cadences.

• KeepSQL fields, next steps, and notescomplete and current; followforms/UTM/Self Reported Attributionstandards .

• Trackno‑showsand reschedules;resequencewith new next steps.

• Daily
  :100–150 touches (calls/emails/LI/VM), book3–5 first meetings/day,andattend a standup to refine lists & messaging.

• Weekly:Review lead quality with
  
  BDM and Marketing; update talk tracks and objection handling; preparepost eventfollow‑ups.

• 1–3+ yearsin a BDR/SDR role (B2B tech; MSP/cyber/IT services a plus) with a record of hitting meeting andspeed to leadtargets.

• Hands on with
  
  HubSpot CRM/Sales Hub(or similar), sequencing tools,Linked In Sales Navigator, dialer/VOIP, calendar/scheduling, and basic spreadsheets.

• Comfortable following definedqualification criteria, working from ICP account lists, and documenting clean, actionable notes

• SLA discipline & time management in ahigh activityenvironment.

• Research & personalizationto map account pains to our offers.

• Clear, concise communication(phone, email, and Linked In).

• Coachability & collaboration with the BDM/RMM;adapts quickly based on win/loss and campaign feedback.

• Data hygiene & organization—keeps fields complete and next steps clear.

• Professional persistenceanda supportive,team first attitude.

• Prolongedperiodsworking at a computer and on the phone.

• Occasional travel for regional events and meetings as needed.

This description cannot encompass all tasks and may change at any time. Other duties as assigned may berequiredto achieve Mainstay’s vision, mission, and core values.

This is a full time, salaried position with a full benefits package, including:

• A flexible and fun work environment with events, lunch+ learns, ping pong, snacks, games, and books

• 3 weeks of PTO (4 weeks after 2 years) per year

• A 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years

• Health, Dental, and Vision Insurance

• Disability Insurance

• Group and Supplemental Life Insurance

• Paid Family Leave

• 401(k) with 3% match

• Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)

• Paid Volunteer Time Off

We believe in Work‑from‑Anywhere AND in the value of in‑person relationships. We provide nearly unlimited flexibility to work remotely, but we do hold team meetings and all‑staffs in person. We also maintain a beautiful office in Manchester, NH and a satellite office in Laconia, and we encourage each team member to choose their own balance of home and in‑office work, that maximizes wellbeing.

We do encourage all teammates to come in weekly, but it is not required. Applicants must live within driving distance to support clients, onboarding, and ongoing team integration.

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