Team Lead, Retail

Lens Crafters - Team Lead

Lens Crafters

Position:
Full‑time, Store #: 000842 Lens Crafters.

Requisition .

Location:

Manchester, NH.

General function:
The Team Lead creates exceptional value in the lives of customers & patients by delivering outstanding customer service and assisting in the achievement of store success.

• Ensure the Lens Crafters team provides unsurpassed customer service.
• Proactive & solution driven, accurate execution & product knowledge.
• Assist customers with selections, provide recommendations, and support sales associates.
• Serve as a responsible alternate store key holder.
• When working in Lab, if applicable: custom fit glasses, precisely place prescription in lenses, strengthen team knowledge, ensure finished eyewear meets optical standards, create a safe working environment.

• HS diploma/GED.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Strong communicator & listener.
• Strong interpersonal skills.
• Strong basic math skills.
• Sales skills.
• Problem‑solving ability.
• Familiarity with cash register, computers & calculators.
• Leadership & training experience.
• Edging & mounting experience.
• Basic optics knowledge & optical measurement experience.

• State licensure (if applicable) &/or ABO Certification in non‑licensed states.
• Lens Crafters Final Eyewear Inspector Certification.
• Lens Crafters Quality, Fitting & Adjusting Program.
• Optical machinery/instruments experience.
• Customer service experience.
• Accu Fit Digital Measurement System certification.
• Knowledge of current store merchandise & lens options.

Pay range: $27.71 per hour. Pay is determined by geography, experience, qualifications, skills and local minimum wage requirements. Candidates may also be offered a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

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