Production Manager

E&R Cleaners is seeking an experienced, results-driven Production Manager to lead our production operations to the next level of performance and growth. We are a successful, family-owned business with over 180 employees, committed to operational excellence, continuous improvement, safety, and a positive workplace culture.

• Provide direct and indirect leadership over all aspects of plant operations, including production, quality, safety, maintenance coordination, staffing, and employee training.
• Establish, track, and continuously improve Key Performance Indicators (KPIs) related to productivity, efficiency, quality, labor utilization, cost control, safety, customer impact, and employee engagement.
• Drive a culture of accountability, ownership, and continuous improvement, ensuring expectations and performance standards are clearly understood at all levels.
• Plan, coordinate, and execute daily plant activities in partnership with department managers and team leaders to ensure production objectives are met on time and within budget.
• Manage and schedule a workforce of up to 200 employees, ensuring proper staffing levels aligned with production demands.
• Partner with Human Resources on hiring, onboarding, training, performance management, and the application of progressive discipline when necessary.
• Champion employee training and development, including onboarding, cross-training, leadership development, and continuous learning initiatives.
• Develop, manage, and control plant budgets, labor plans, and profitability, with strong oversight of operating expenses, wages, and capital investments.
• Implement cost-effective systems and controls to minimize overtime, waste, rework, premium freight, and repair expenses.
• Monitor and improve overall plant performance related to quality standards, throughput, safety, and efficiency using data-driven decision-making.
• Foster a positive, respectful, and high-performance culture that promotes teamwork, engagement, accountability, and employee retention.
• Ensure high standards of plant organization, housekeeping, cleanliness, and safety, conducting regular walk-throughs and reinforcing best practices.
• Collaborate closely with the Maintenance Manager to maintain and improve plant facilities and equipment, proactively addressing operational risks.
• Collaborate closely with the Customer Service Manager to monitor system breakdowns, service disruptions, and customer-related issues; ensure rapid root-cause analysis, timely resolution, and preventive actions.
• Ensure full compliance with Safety & Health policies, including proper use of Personal Protective Equipment (PPE), participation in emergency drills, and adherence to all company safety protocols.
• Complete all required documentation, reporting, and production metrics in a timely and accurate manner.
• Participate in and/or lead production, staffing, safety, and continuous improvement meetings.
• Actively work within departments as needed to support production requirements.
• Communicate areas of concern, risks, and opportunities clearly to the CEO and GM.
• Perform other duties as assigned in support of business needs.

• Proven leadership experience in a production, manufacturing, or industrial environment.
• Strong KPI and performance management skills with the ability to translate data into actionable improvements.
• Demonstrated ability to build and sustain a positive culture rooted in accountability, respect, and continuous improvement.
• Excellent communication and interpersonal skills with a high level of employee relations capability.
• Firm understanding of employee relations and progressive discipline best practices.
• Sound decision-making and problem-solving skills in fast-paced operational settings.
• Strong financial acumen, including solid P&L knowledge and budget management experience.
• Experience streamlining processes and improving operational efficiency; LEAN manufacturing experience preferred.
• Strong organizational and time-management skills with a keen sense of urgency and attention to detail.
• Proficiency in Microsoft Word and Excel.
• Ability to remain professional and courteous…