Seasonal Assistant District Manager

Seasonal Assistant District Manager (ADM)

The Seasonal Assistant District Manager is responsible for helping the business from the ground up, providing real business leadership development and experience as well as a deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately twenty or more stores or kiosk locations.

The role accesses and regularly deals with highly confidential information and diverse matters requiring a solid working knowledge of the business.

This is a full‑time seasonal role with an immediate start date and an anticipated end date of April 25, 2026.

Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments, and specific projects may be assigned at the discretion of executive management.

• Responsible for multi‑unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue, and profitability.
• Leads recruiting efforts, the interviewing process of seasonal employees, and drives the tax education process and flow of teams, including the transition‑to‑hire process.
• Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems while partnering with Human Resources on training, development, complaints, and any employee relations issues.
• Ensures all assigned locations meet company standards, including office set‑up, build‑outs and breakdown, technology set‑up, telecommunications, office supplies, and facilities maintenance. Maintains relationships with property managers and landlords, and works with the District Manager on necessary corrective actions.
• Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
• Resolves client complaints or answers client questions regarding policies and procedures.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors GL & P&L performance and holds/voids/rejects discount reports and productivity reports for the assigned store group. Also responsible for meeting all assigned district goals, including revenue, cash control, and tax return count in the assigned area.

• Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred.
• 2 years of previous management or supervisory experience required with a passion for leading and inspiring others.
• Entrepreneurial spirit that inspires out‑of‑the‑box thinking to impact business results.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational, and client service skills.
• Must possess reliable transportation, insurance, and a driver's license in good standing.
• Proficiency with a variety of computer software applications, such as electronic mail, internet browser, Dayforce or other HR information system, online time‑tracking, Word, and Excel preferred.
• Knowledge in accounting or tax preparation software is preferred.
• Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
• Ability to work under pressure, in a fast‑paced working environment.

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

• Eligible for the year‑end annual bonus program
• 401k with Company Match
• Medical Low Plan with Company HSA Match
• Teladoc (Unlimited Teladoc sessions, $18 per month to seasonal employees)
• Free Employee Assistance Program (EAP)
• Corporate discount program
• Free tax preparation training and PTIN registration
• Free tax filing services for all JH employees
• Professional development and continuous training
• Expand your leadership and operational knowledge
• Learn from a District Manager how to best support busy retail tax locations
• Make a visible impact within the organization
• Join a fast‑paced, innovative culture with an open and collaborative environment
• Ample opportunity to develop core and new skillsets and have a stake in your own success
• Opportunities for advancement within the organization
• Join a great organization that cares about its employees!