Director Med Services

Job Summary and Qualifications

In this role, the Director of Medical Staff Services assists with the implementation of and compliance with credentialing initiatives and processes. The incumbent maintains a working knowledge of HCA Healthcare and Parallon Credentialing Processing Center policies, accreditation standards, and regulations associated with medical staff services and plays a key role in the integration of HCA Clinical Strategies and HCA systems.

Qualifications include a bachelor’s degree in a related science or business field and at least five years of comprehensive experience in an acute care hospital or Credentialing Verification Organization, with a minimum of two years supervisory or management experience. Detailed knowledge of healthcare and credentialing law, regulatory standards, and experience with HCA Healthcare credentialing and Cactus is preferred. Certification in CPMSM and/or CPCS is required within the specified period.

• Comprehensive medical coverage that covers many common services at no cost or for a low copay, including prescription drug, behavioral health, free telemedicine, and free Air Med medical transportation.
• Additional options for dental, vision, life, disability, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical and financial well‑being.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, short and long‑term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Develop facility credentialing policies in accordance with accreditation and regulatory standards, HCA Healthcare policies, and medical staff bylaws.

Facilitate meetings for the following committees:

• Medical Executive Committee
• Credentials Committee
• Leadership Council
• Other Medical Staff Committees, Departments, and Service Meetings as assigned.

Coordinate work of the Leadership Council in matters related to practitioner health and professional conduct, and support functions for continued monitoring.

Coordinate other facility committees as assigned.

Maintain the official emergency call schedule and records for call compensation payments.

Manage correspondence between facility and individual medical staff members.

Provide support functions to medical staff officers in performance of their duties.

Prepare credentialing reports for medical staff leaders, committees, and the governing body.

Develop, maintain, and distribute medical staff governance documents (bylaws, rules & regulations, policies) and implement the annual review process.

Serve as the primary liaison between the facility, Division Medical Staff Services, and the CPC.

Ensure all facility non‑privileged practitioner processes follow the Ethics & Compliance Policy and electronic Security Access Form to trigger proper system access.

Ensure tokens of appreciation and gifts provided to members of the medical staff are reported to the ECO for logging on the Business Courtesy Log.

Coordinate collection and handling of medical staff dues and other fees in accordance with Ethics & Compliance Policy.

Update Meditech Practitioner Dictionary/Database to be consistent with practitioner data in Cactus.

Participate in planning for future medical staff recruitment.

Develop annual business plan and supervise annual budget if assigned.

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