Patient Access Specialist

2 days ago Be among the first 25 applicants

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Access Specialist with Catholic Medical Center you can be a part of an organization that is devoted to giving back!

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Learn More About Employee Benefits.

Note:
Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Catholic Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Patient Access Specialist to help us reach our goals. Unlock your potential!

Seeking a Patient Access Specialist responsible for answering incoming phone calls, scheduling patient appointments, routing calls and communicating to the appropriate colleague and/or Provider. The Patient Access Specialist serves as a liaison between patient and practice support staff. Position functions as an internal call‑center colleague.

• Answer incoming calls in a timely and professional manner.
• Schedule, cancel, and reschedule patient appointments.
• Select accurate insurance carrier plans and inform the patient of any carrier that is out of network.
• Inform the patient of any testing requirements according to the instructions and queries in the scheduling module. Communicate order/test with practice staff as applicable.
• Ensure all required information is accurate and complete in the practice management tool/EMR.
• Utilize appropriate system to communicate with office colleagues and patients as necessary.
• Other duties as assigned.

• High School Diploma or GED preferred.

• One year of customer service experience preferred.
• One year of high‑volume phone/call experience preferred.
• One year of medical terminology/healthcare experience preferred.

N/A

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value‑added solutions.

These solutions help physicians deliver patient‑centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s…