Office Support Specialist

Overview

Title
:
Office Support –BCA/Medication Services

Location
:
Manchester, NH 03101

Job Type
:
Full-time, 40 hours per week. Monday-Friday, 7:30 to 4:00

Sign-on Bonus
: $1,000 for all non-clinical positions

Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible.

We know our employees are the key to our success and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization! We are also proud to be a recipient of The Bell Seal Certification for Workplace Mental Health, recognizing our commitment to creating a mentally healthy, supportive, and inclusive work environment.

The Mental Health Center of Greater Manchester is looking for an experienced full-time office support specialist, providing support to the Bedford Counseling Associates and Medication Services programs. The Office Support Specialist functions as a member of the office support team, providing support to the clinical and medical staff. Staff member is responsible for completing a variety of tasks associated with processing reports, ordering supplies, answering, screening and processing phone calls for the department, data entry into EMR, managing patient correspondence, and a variety of meet and greet activities both for in person service and through telehealth.

• Process reports and manage documentation.
• Order and maintain supplies for the department.
• Answer, screen, and route incoming phone calls to ensure professional program representation.
• Perform data entry into EMR and manage patient correspondence.
• Greet and assist clients in person and via telehealth as needed.

Education: The position requires a High School diploma or equivalent.

Experience &

Skills:

• Must have excellent communication skills.
• Proven organizational skills, ability to multi-task, and data entry proficiency.
• Computer experience, attention to detail, and confidentiality are a must.
• Answer and route incoming phone calls to ensure that programs are represented professionally.
• Bilingual candidates are encouraged to apply.

• Commitment to teamwork
• Self-Starter, Independent
• Time management and organizational skills
• Excellent communication with co-workers, staff, clients, and community partners

• Health Insurance
• Dental coverage
• Vision Coverage
• Personal Time Off (PTO)
• Extended Illness Leave (EIL)
• 7 Paid Holidays
• 403(b) Retirement Plan
• Tuition Assistance
• Short- and Long-term Disability
• Life Insurance
• Flexible Spending Accounts (FSAs) for Medical and Dependent Care
• Flexible Work Options
• Employee Assistance Program (EAP)
• Company Discounts
• Employee Recognition Events
• Competitive Salaries

• Supervision towards Clinical Licensure
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Find your why!

Video available upon request.