Certified Medical Assistant​/Prior Authorization Specialist; CMA​/PAS

Overview

Do you want your work to truly matter? Healthcare for the Homeless is seeking a compassionate, detail-oriented CMA/PAS to support providers delivering high-quality, dignified care to individuals experiencing homelessness, housing instability, or limited access to healthcare. This is a 30 hour/week position and is benefits eligible.

In this role, you’ll combine hands-on clinical support with care coordination and prior authorization work, helping remove barriers so patients can access the care they need.

• Support providers during patient visits, exams, and procedures, including preparation, assistance, and post-procedure monitoring
• Obtain and document vital signs, patient history, medications, allergies, and preventative care information
• Prepare exam rooms and instrument trays, including sterile procedures
• Perform point-of-care testing, specimen handling, and lab processing in accordance with CLIA and program guidelines
• Administer vaccines and assist with diagnostic testing (EKG, hearing, vision, breathing tests) as directed
• Obtain prior authorizations for medications and diagnostic procedures; communicate approvals or denials to providers
• Monitor insurance formularies and keep the care team informed of changes
• Schedule follow-up visits and support patient education as directed
• Serve as a liaison between patients, providers, and internal/external partners
• Assist patients in navigating healthcare and community-based services, including escorting as needed

• High School Diploma or GED (required)
• Graduate of an approved Medical Assistant program
• Certified or Registered Medical Assistant (CMA/RMA) required within 6 months of hire
• Basic Life Support (BLS) certification
• 2–3 years of experience in a healthcare setting, including administrative or insurance-related work
• Strong data entry and basic computer skills
• Experience working with, or a strong commitment to serving vulnerable populations
• Valid driver’s license or ability to travel to off-site locations

• Mission-driven work that makes a real difference every day
• Collaborative, values-based team environment
• Opportunity to support individuals who face significant barriers to care
• Full Benefits available

Equal Opportunity

Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, marital or familial status, age, or mental or physical handicap.