Practice Manager II - Gastroenterology

Practice Manager II - Gastroenterology - Full Time page is loaded## Practice Manager II - Gastroenterology - Full Time locations:
Manchester, NHtime type:
Full time posted on:
Posted Todayjob requisition :
JR10743

Come work at the best place to give and receive care!
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* Job Description:

**** Position Summary - M - F - Days - Flexible hours
** The Practice Manager II will work under the direct supervision of the Exec Director Digestive Health Services and within the established policies and procedures of the Elliot Hospital. The incumbent will ensure the safe and cost-effective delivery of care with approximately seven (7) or more providers and/or consisting of two or more locations. The Practice Manager II provides supervision responding to the needs of patients, staff, and providers;

and is responsible for the management of personnel, fiscal resources, delegation of responsibilities and effective communication.
** Primary duties and Responsibilities
*** Oversees daily administrative operations of EPN/EPS practices including patient interactions, utilization/optimization of Epic, clinical workflow, documentation, and resolution of issues, processing financial and business forms, scheduling, customer service and clinical encounters.
* Partner with the Nursing Manager and Medical Directors to oversee day-to-day operations of the GI practice(s), including clinic flow, staffing, scheduling, patient access, Epic utilization, clinical workflows, customer service, supply management, and resolution of operational issues.
* Creates, monitors and adjusts provider schedules to maximize productivity and to increase patients access. Tracks provider vacation, sick, and continuing education hours. Manages physician on-call schedules.
* Support contract compliance for employed and contracted providers. Ensure efficient use of provider templates and appointment types (new, follow-up, procedure, procedures, APP/MD visits).
* Collaborates with providers and clinical leadership to support policy development and practice standards.
* Proactively identifies and resolves operational issues impacting patient satisfaction.
* Supports the implementation of new technologies, programs, and care models, and participates in strategic planning for GI service line growth and expansion.
* Partner with billing, coding, and revenue cycle to optimize charge capture, coding, and collections. Manage budget, expense control, and financial performance. Monitor KPIs, including work RVUs, collections, denial rates, and cost per visit.
* Identifies new opportunities to advance departmental goals, measure performance, and implements quality and performance improvements plans. Facilitate multidisciplinary participation. Analyzes volume trends, capacity, and staffing needs, and assists in the development of dashboards for key digestive health metrics, including procedural volumes, provider inbox burden, and patient throughput.
* Payment and EOD balancing; FTE Requests, Open Encounter Reports;
Office WQ's;
Office Charge Review WQ's (EPS) Charge Reconciliation; also referral, access, scheduling, testing and financial reports as needed. Approve provider time sheets, process CME, IT and other requests.
* Responsible for professional development of staff. Implements staff training and development programs. Provides leadership of workflow improvement programs.
* Responsible for maintaining Environment of Care and ensures compliance with EHS policies and procedures as well as established safety and regulatory guidelines, including HIPAA, OSHA, Joint Commission and infection prevention policies and procedures. Ensures employees adhere to patient safety guidelines, confidentiality requirements, and ensure high levels of customer service.
* Completes and delivers annual performance reviews for clinical and administrative staff. Provide ongoing feedback and implement performance improvement plans as needed. Work with Medical Directors to prepare and execute provider annual reviews.
* Responsible for ordering supplies and completing check requisitions for continuing medical education (CME) reimbursement. Participates in preparation of budget, monitors budget variances…